Frequently asked questions
Where do you source your products?
We have local and national vendor partners. Products are based on availability, seasonality and location.
Can I choose brands?
How much do you charge for delivery?
How far do you deliver? Do you go outside of your service area? If so, is it extra?
Can I get a discount on the package?
Can I pay monthly?
Does my balance expire after 1 year?
What products do you carry?
What if I do not know my client’s home address?
We developed SmartSend technology that allows you to send gifts without knowing the address: all we need is the full name and email address of the recipient, and Gesture takes care of the rest.
What if my client is not home to receive the gift?
As per our terms of service, Gesture reserves the right to charge a customer the full order amount if the recipient is not at the designated delivery location when the courier arrives to complete the delivery.
How long have you been in business?
Where are your HQ?
Do you pay for your products?
Can I downgrade my tier package?
How do I know for sure that I will use this?
Do you have other businesses like ours? What are you success stories?
What is the average order size?
Do you send custom packages?
What if I want to add my own marketing material?
What if I have clients all over USA?
How fast can you deliver the gifts?
What recipient information do you need?
Do you capture my client’s info and remarket?
What is your refund policy?
What if I my team members sign up using their email. Can I group the accounts?
You can share funds from a primary account to a other accounts. Because this has to do with moving available funds from account to account, we ask that you email us at G4Baccounts@yourgesture.com or reach out to your account manager.
What are your terms?
Cash Money!! Visa, MC, Discover or that Amex Card